Confirm package as delivered?

Slitstore
Contributor
Contributor

Hi, how does a customer confirm that a package has been delivered? Tried figuring out through my own purchases but couldn’t figure it out. I want to ask my customer to confirm that it’s delivered so I can get my funds as soon as possible, thank you for your time!

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2 REPLIES 2

PayPal_Olivia
Moderator
Moderator

Hi @Slitstore,

 

Great question! The buyer will have the ability to respond to confirm delivery once the item is marked as shipped or processed by the seller. 

 

I hope this helps!

 

Olivia

 

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TheFinancialist
Contributor
Contributor

My problem is similar but let me be more specific.  I used USPS Priority for delivery and purchased the shipping and label through PayPal.  Paypal states they'll release the money within one day after the package is delivered.

 

How does Paypal know when the package is delivered?  While USPS states it has been delivered, the Paypal activity history only states it is shipped.  I can't find a way to update this.  Does the purchase need to do this and if so how?

 

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