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Confirm bank

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New Community Member

Confirm bank

So PayPal send me a small amount of money to confirm my bank account. But I typed the amount in wrong 3 times. Now my account is blocked and I can't confirm my bank account, also PayPal does not respond on my messages and telephone calls. What should I do to fix this? Thank you
1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Confirm bank

@M1999 


If you entered the wrong code x3 times then you can no longer confirm your bank account that way.
You would need to wait until the phones are up and running again and then ask customer services to add it for you.
They would probably request that you upload a copy of your bank statement to prove ownership of the bank account as you couldn't manage the code method.


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Confirm bank

@M1999 


If you entered the wrong code x3 times then you can no longer confirm your bank account that way.
You would need to wait until the phones are up and running again and then ask customer services to add it for you.
They would probably request that you upload a copy of your bank statement to prove ownership of the bank account as you couldn't manage the code method.


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post