Closed account

Hj199024
New Community Member
When will I get my money PayPal is a joke and I’ve seen many different accounts of the same thing I’m going through I just want what’s mine and to sever ties with this joke go a company forever
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2 REPLIES 2

JaneDough69
Contributor
Contributor
One day, out of the blue, I received an email from PayPal telling me that they were closing my business account but it was never actually closed. I still use it fully. Where did that come from? And why did they say they're going to close it?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@JaneDough69 

 

Sounds like its a common spoof, NEVER USE ANY LINK in that email.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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