Check by mail not working

Damartin
Contributor
Contributor

Whenever I click paypal check by mail, I only get the option to send the funds to my bank account.  Customer Service is terrible!!  Has anyone had this issue and how have they resolved it?

 

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9 REPLIES 9

Knight2388
Contributor
Contributor

Same here. Nobody pick up the phone.

I tried to add a bank however the add phone is broken and I cannot get a call or text from paypal.

Please help ASAP.

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eSmith12
Contributor
Contributor

Same here. Tried two browsers, deleted cache files & cookies, etc. Still can't do it - I'm put on the page to transfer to bank account.

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DanielV0
Contributor
Contributor

Still an issue in April...<removed>

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fullib
Contributor
Contributor

I'm also having this issue. When I select the Check by Mail option, I'm redirected to the link bank account page. I'm a small non-profit with a board of directors that doesn't feel comfortable linking our bank account. Customer service was absolutely useless. 

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DanielV0
Contributor
Contributor

eSmith12
Contributor
Contributor

I got it to work, but you guys are gonna hate me because this was a few weeks ago and I forgot exactly what I did! I know it involved editing the URL, which got me to a different page I had not seen before. That page somehow let me select the option to send me a check. If this happens again I'll make a note of exactly what I do then come here & post it - if it hasn't been solved by someone else by then!

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DanielV0
Contributor
Contributor

still broken

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geolek
Member
Member

It's still not working. And when you call the help line, they always say "just link your bank account". NO THANKS, THAT"S WHY I"M ASKING FOR A BANK CHECK!

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Steve318
New Community Member

Fullib did you ever get this resolved and receive your check by mail? My issue is exactly the same as yours. I had someone on the phone but it was horrible and no answer other than the one you got, bank acc numbers and passwords.

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