Charged multiple times

AnilVSNaik
New Community Member
I ordered huel using PayPal as my payment method. Due to some movement of funds I didn't have enough money in my account so I was negative on PayPal for 59€ (The order was 54€ and the overdraft fee was 5€). So I sent 59€ back into my PayPal account and resolved the payment. After a few days I was charged again by PayPal for 64€. I didn't have enough money in my account so my PayPal went negative again to -5€. This continued until I reached -15€. My issue is that PayPal is charging me for something that I've already paid back for. Worst of all the payments aren't shown in the recent activities so I can't even dispute the payment. I've also confirmed that PayPal is trying to charge me not huel. How can I get my account back to 0? I've called and emailed them but was just hung up on and the email just referred me to an faq.
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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@AnilVSNaik,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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