Charged multiple times to link mastercard
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Hi PayPal community,
When linking my mastercard card to my PayPal, I've wrongly clicked three times on the verification button, and thus my card was charged 1.95USD three times. I know PayPal takes atleast one to two days to refund the 1.95USD, but will I be able to recover the whole amount of money (1.95USD, charged 3 times)?
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Bank accounts and credit cards
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Hi @AnasAP,
I'm sorry to hear that you requested the verification three times. When the codes are received, make sure to only use the third code, not either of the first two.
In order to recover the funds for the other two codes, you may have to contact customer service for assistance. A representative will be able to help get the credits back to your card. Please wait until after the card is confirmed before contacting, so it can be easily seen exactly which charges need to be rectified manually.
To contact customer service, please click Help & Contact at the bottom of the PayPal website for contact options, or reach out by Facebook or Twitter.
I hope this helps!
Olivia
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