Changing my address but getting error

Adesoon
Contributor
Contributor

I want to complete the proof of address thing and so I want to update card address but I'm getting  "we're sorry. we're not able to process your request right now. please try again later." error. please help, I need to start performing transactions.

 

 

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2 REPLIES 2

millieagz
PayPal Employee
PayPal Employee
Hi @Adesoon, Welcome to the community and thanks for posting. Sometimes it does have to do with browser we recommend you use Google Chrome or Internet Explorer. You can also try to delete cache and cookies. Please visit the link below as I am sure this will help. https://www.paypal.com/us/smarthelp/article/how-do-i-edit-the-billing-address-linked-to-my-card-faq6... I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
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Adesoon
Contributor
Contributor

No I already had a solution before. Any Kenyan having problems with proof of address can email me at <removed>

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