Changing my address but getting error
Adesoon
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Posted on
May-18-2020
07:01 PM
I want to complete the proof of address thing and so I want to update card address but I'm getting "we're sorry. we're not able to process your request right now. please try again later." error. please help, I need to start performing transactions.
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Technical Issues
2 REPLIES 2
millieagz
PayPal Employee
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May-20-2020
06:28 AM
Hi @Adesoon, Welcome to the community and thanks for posting. Sometimes it does have to do with browser we recommend you use Google Chrome or Internet Explorer. You can also try to delete cache and cookies. Please visit the link below as I am sure this will help. https://www.paypal.com/us/smarthelp/article/how-do-i-edit-the-billing-address-linked-to-my-card-faq6... I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
Adesoon
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May-23-2020
06:59 PM
No I already had a solution before. Any Kenyan having problems with proof of address can email me at <removed>
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