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Hi Sparklindessert,
Thank you for your post and welcome to the Community!
I am sorry to hear that you are unable to withdraw your funds. This may happen for multiple reasons such as, for example, due to a limitation on the account, for security reasons or due to funds not available. Firstly, I would recommend checking your Resolution Centre to see if there are any pending issues waiting for you to respond. If not, then I would recommend clearing your cache and cookies, deleting your browser history and waiting for 48 hours to let the system reset.
If this does not work, please reach out to our Customer Service. If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).
I hope this helps!
Martina
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