Card expired - can’t update card

Dana911009
New Community Member

Good morning, I have a pretty pressing issue with my PayPal account. My credit card expired and the bank successfully sent me a new one which works. Date of expire and security code are the only different things from my old credit card. Now, when I go to update the credit card on my account it says that “we are sorry, we are not able to process your request right now, try again later”. When exactly is later? I have been trying for the past 24 hours or more and it doesn’t work. Can someone help me? Thank you very much! Oh, I am from Italy, I don’t know if it changes something. Ps: I tried to call PayPal, Italian number doesn’t work and the number it makes me call doesn’t work too (I guess it’s not Italian, ‭<removed>). I tried to send an email but they didn’t answer for the past 2 days.

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