Cant withdrawn money from my account to my bank.

HatimShaco
Contributor
Contributor

Hi im having a problem to withdraw money to my card, whenever i try i get this message : 

We're sorry. We're not able to process your request right now. Please try again later.

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@HatimShaco 



Have you withdrawn funds before?
Are you withdrawing to a debit card?
What error message are you getting?
Have you verified / confirmed your debit card with the 4 digit code?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Does the billing address of the card match the address on your paypal account?


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HatimShaco
Contributor
Contributor

Yes i already withdrawn funds 3 time before without any problems.

Yes to a debit card ( visa card )

I get this message : 

We're sorry. We're not able to process your request right now. Please try again later.

Yes i already verified my card... if i didnt i wouldnt be able to withdrawn money before

No the fund arent in my curency

And yes the billing address of the card match the address in my paypal account

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kernowlass
Esteemed Advisor
Esteemed Advisor

@HatimShaco 

 

If the funds are in another currency to the card then that could be the problem?


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HatimShaco
Contributor
Contributor

I dont think that the problem, because i already withdrawn money with the same currency as now without problems

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kernowlass
Esteemed Advisor
Esteemed Advisor

@HatimShaco 

 

Then your best bet is to contact customer services so that they can view your account for any issues.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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