Cant remove bank card !!!
Jonesey2625
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Posted on
Dec-27-2019
04:48 PM
hi there
I'm trying to remove my bank card but it keeps giving me a error saying payment method cant be removed due to pending transactions, i don't think i have any ?
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Bank accounts and credit cards
2 REPLIES 2
kernowlass
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Dec-28-2019
05:13 AM
Is it linked to any subscriptions?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.
Advice is voluntary.
Kudos / Solution appreciated.
Jonesey2625
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Dec-28-2019
11:13 AM
Thanks for the reply, I have set all billing addresses in pre approved payments to inactive, is this correct ? I also spoke to a agent and they reckon there’s still money being processed somewhere even though I can’t see it on my end
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