Cant delete paypal cause I have a negative balance but I dont

GenVice
Contributor
Contributor

I'm trying to delete my paypal account and I have 11 cents in it, when I try deleting it, it says "

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10 REPLIES 10

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Pay the 11 cents since you can't add such a little amount via add money by making a purchase with your PayPal Account. When you check out, the check out screen should indicate you have a negative balance of 11 cents and they will deduct that amount as well as payment for your purchase.  You have to pay to get out, in other words.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@GenVice

 

Or just get a mate to use the family / friends option to send you 11 cents to clear it.

As long as they use funds in their balance or bank account it should be free.


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nevadasmith
Advisor
Advisor

he is saying he has 11 cents,not he owes 11 cents.

you cant close your account if you have used the account recently,some transactions could backfire, 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nevadasmith

 

Really? Since when do you have a negative balance when you are in credit 11 cents???

 

''Your account has a negative balance that you’ll need to take care of before you can close your account''.

 


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nevadasmith
Advisor
Advisor

Genvice said

I'm trying to delete my paypal account and I have 11 cents in it, when I try deleting it, it says "

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He told us he has 11 cents in it,I assume it is +11,not -11.

either he needs an eye exam Or Paypal does or Both need eye exams.  

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nevadasmith

 

I prefered to accept paypals part of that post, they would not put the below comment if he had +11c.

 

Your account can’t be closed

Your account has a negative balance that you’ll need to take care of before you can close your account''.

 

 


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Temp20230524CE
Contributor
Contributor

I had this problem as well. It might be a universal message for - or + being in the account. I had $12.50 in my account and I got the same message. I transferred the full amount to my bank account and then I was able to delete my account.

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closed_account
Contributor
Contributor
Same here. I had + 4 Cents and got the confusing negative balance message. Right after sending the 4 Cents to another account I've been able to close the account.
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Lusicresci
Member
Member
How did you resolve it?
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