Cant confrim my card.

Sejdin
New Community Member

I get this mesagge and already I spent some money, but now I can't no more as I need to confrim it and it somehow doesn't let me. I get this. Your card is still linked to your PayPal account, but you can’t use it for purchases until you confirm that you’re the owner. Try confirming again or contact the card issuer.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sejdin 

 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).



Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Cristina
Moderator
Moderator

Hi @Sejdin,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Here's how to confirm your card:

  1. Click Wallet.
  2. Click the card that needs to be confirmed.
  3. Click the confirm card link (if you don't see the link, you don't have to complete this process).
  4. Read the information on the confirm credit card page and click OK.

PayPal will send a $1.95 USD charge to your card. After the card is confirmed, we will immediately refund the card. Your card issuer will credit your card balance within 30 days from the date of the refund. The charge appears on your card statement with a 4-digit code and the word PAYPAL. If you view your card statements online, you can check for the code in a few days. Otherwise, check for the code when you receive your next statement in the mail.

 

Have your 4-digit PayPal code ready and follow the steps below:

  1. Click Wallet.
  2. Click the card that needs to be confirmed.
  3. Enter the 4 digit code in the box and click Confirm.

Note:

  • If you do not act to confirm your card by entering int he 4-digit code (or your card cannot be confirmed), the charge will be refunded 75 (60 days in Brazil) days from the date of the charge. Based on certain jurisdictions (such as Brazil), the credit may not actually post to your card for up to 30 additional days.
  • If you remove your card or close your account during the time frames above, the return of the credit may not process. In these instances, you may need to contact PayPal Customer Service to have the charge refunded.

If that is not the case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out via private message through Facebook or send a direct message through Twitter.

 

I hope this helps.

 

Cristina

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