Cant add Credit card
SelmaAngel
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Posted on
Feb-11-2019
09:43 AM
Hello I have a problem my card is expired i get a new from my bank but when I want to update i got a message you card is not accepted please use diferent card ,i am frustrated i dont know what to do
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Bank accounts and credit cards
1 REPLY 1
PayPal_AshleyM
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Feb-13-2019
03:18 PM
Hey SelmaAngel,
Oh no! That can definitely be frustrating. It's possible that the issuer of the card is no longer supported within our system, meaning the card cannot be used with us any longer. The message you mentioned would be the error message you receive if this is the case. Regrettably, there's no way to add these cards to a PayPal account for use. I apologize for any inconvenience this may cause.
- Ashley M
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