Cant Send Money

Anastasia8
Member
Member

I am trying to send money to my daughter in the UK but i get this message when i try

Sorry, we weren't able to complete your payment at this time.
Sorry, we weren't able to complete your payment at this time. Please try again later.If you continue to encounter problems, please contact customer service
 
Can some one help please
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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anastasia8

 

What currency are you sending?

Are the funds in your paypal balance?

What funding source are you using?

Which option are you using to send it?


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Kudos / Solution appreciated.
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Anastasia8
Member
Member

i am using my bank card ,sending eur via friens and family

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Anastasia8
Member
Member

i am using my bank card and i am sending in eur

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Anastasia8

 

ok have you sent euros to her before and is her UK paypal account set up to accept euros?

Have you double checked the email address is correct without any spelling mistakes?


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Anastasia8
Member
Member

no this is the first time i just opened my account

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steph018
New Community Member

Am having the same issue i just opened my paypal account and i keep getting this error message" Sorry, we weren't able to complete your payment at this time. Please try again later. If you continue to encounter problems, please contact customer service.

 

Kindly help to resolve this issues its an emergency

 

Thank you

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kernowlass
Esteemed Advisor
Esteemed Advisor

@steph018

 

Have you verified your paypal email address?

Have you CONFIRMED a funding source ie card or bank account with the 4 digit code sent to your card or bank statement?


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Kudos / Solution appreciated.
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