Cannot link US bank, why make it an option?

h4xnoodle
Contributor
Contributor

I went to try and link my USD Bank of America account via bank instead of card as I'm getting it replaced.

 

In the form, at the bottom, 'Link U.S. bank' is present, seemingly allowing this. I enter my details, BoA shows up, looks fine. I get the error message saying the bank cannot be added. No details.

 

https://www.paypal.com/ca/smarthelp/article/why-can't-i-link-a-bank-account-to-my-paypal-account-faq...this help page shows that it cannot be a US bank. 

 

Why even have the option, other than to confuse your users? Can I or can I not add a US bank? If I cannot, how can I use Paypal for both CAD and USD? Should I register a new account which also goes against your rules?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.