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Cannot add funds to wallet

Contributor

Cannot add funds to wallet

Hello, I can't add funds to my wallet.

I went to Wallet > Paypal Balance > Transfer Funds

and this screen appears.

 

Capture.PNG

The thing is, I clicked on Add funds to your balance and it does nothing.

Status says "Waiting for www.paypal.com...." then stops and nothing changes.

It just stays there on that page. The interface changed lately so I don't know what I'm doing wrong.

Thanks for any help in advance.

7 REPLIES 7
Esteemed Advisor

Re: Cannot add funds to wallet

@yinkey 

 

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Cannot add funds to wallet

Sorry i don't know where to change that. I currently am in Malaysia.

Esteemed Advisor

Re: Cannot add funds to wallet

@yinkey 

 

If you are in Malaysia then do you have a Malaysian paypal account and if not which one do you have?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Cannot add funds to wallet

Yes I have Malaysian PayPal and have already verified my bank. I've topped up so many times before, and this problem happens recently.

Esteemed Advisor

Re: Cannot add funds to wallet

@yinkey 

 

Sounds like a paypal glitch.

Try another browser or device and if no joy leave and try again a few days later when the gremlins may have left !!


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Cannot add funds to wallet

I tried it on Mozilla & chrome, both on desktop and phone. It still did nothing. Looks like I'm gonna have to wait for few days like you said. If not, maybe I'll have to find another platform to perform my transactions. Thanks for your input.

Highlighted
Esteemed Advisor

Re: Cannot add funds to wallet

@yinkey 

 

Sounds a plan !


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.