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[dht123]

Hello. I recently sent someone money and they showed me that on their end it is pending but on my end it says sent. How can I get my money back without damaging their account?

[kernowlass · Accepted solution]

@dht123

If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between him and paypal as he is a new seller.
He is supposed to send your item promptly (trackable to prove delivery) and then his funds are released when tracking shows the item as DELIVERED + 3 days.

Tell him if he refuses to send then you would have to file a dispute for 'non receipt of item' and that would impact on his paypal account as such an early seller and the time the 'new seller hold' lasts would be extended OR he may not be allowed to sell.

HOWEVER if you sent it friends / family then you can't open a dispute and if its pending then the funds would probably be released into his account fairly soon.