Can't withdraw my Paypal balance for 7days now

Mzumara
Contributor
Contributor

Hello Paypal Community,

 

I have been using my Paypal account for years and for over the past 1 year been receiving some funds through it and withdrawing it through my linked card with the last time I did being on May 12. I have another balance to withdraw but its been failing since 24th May. Would someone suggest a fix?

 

Find the attached error I am getting.

NOTE: I have removed and readded the cards, I have cleared all cache, restarted my computer, my internet device but all these didn;t help.Screenshot_2021-05-30 Information regarding your recent transfer - dennishopem gmail com - Gmail.png

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3 REPLIES 3

PayPal_Meghan
Moderator
Moderator

Hello @Mzumara

Welcome to the PayPal Community! 

I'm sorry to hear you're having trouble withdrawing. For further assistance, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available through Facebook private message or Twitter direct message.

I hope you're able to withdraw soon! 

- Meghan


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Mzumara
Contributor
Contributor

Hello,

Thank you for your message. Unfortunately, I have reached Paypal Twitter support but they have suggested me everything that has worked either.

From waiting 72hrs to removing and re-adding cards.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mzumara 

 

Are you adding a credit visa which it has to be in your country?

 

You need to read this policy as you are in 1 of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL



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Kudos / Solution appreciated.
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