Can’t use money in my wallet for anything

Sasquatch43
New Community Member
No matter what I try to do I cannot use any of the money in my paypal wallet, trying to make a purchase? I’m sorry there was a problem, transfer money to bank? I’m sorry there was an issue, sending money to a friend? I’m sorry there was some random problem and we don’t care about your money as long as we have it, because I didn’t have any issues putting the money in my account but then I try to use it? Oh no there was some random problem but we can’t tell you what that problem is and our customer service isn’t currently open.
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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Sasquatch43 and welcome, 

 

I am sorry to hear that you are having issues using your account. Have you checked the Resolution centre on your PayPal account to see if there are any open issues there that might be preventing you from sending payments. I would also advise to ensure that you are logging in using a secure location as this can affect payments going through successfully. 

 

I hope this helps, 

Paula 

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