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Can't transfer money to my bank account

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New Community Member

Can't transfer money to my bank account

 I'm actually trying to transfer money from my PayPal balance into my bank account, but it won’t let me. It keeps on saying there is a problem right now, and to try again later. This problem was showing up yesterday as well, so I called PayPal customer service, and they representative I spoke to asked me some verification questions so that he can lift the security check that was placed on my account, which was stopping me from making the transfer to my bank. I passed the verification test, but it still wouldn’t let me transfer. The representative tried doing something else, and then once again tried the verification test, and I passed, but still wasn’t able to transfer my money to my bank. He then told me to try and make the transfer into my bank the next day which is today, but it still wouldn’t let me. He said if I can’t make the transfer, then to immediately contact customer service again, and he said he’ll leave a note mentioning that I passed the verification test. I made three phone calls, but every time it would transfer me to a representative, it would just hang up on me. So I decided to send an email instead. Please try to solve this problem, I really need to transfer the fund. 

Thank you. 
21 REPLIES 21
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Contributor

Re: Can't transfer money to my bank account

Did you eventually get help with it? I am having this problem now and I need it to be resolved as soon as possible.
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Advisor

Re: Can't transfer money to my bank account

has it been verified?

try a debit card ,cost is 25 cents

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Contributor

Re: Can't transfer money to my bank account

Same problem, can't transfer available balance.
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Contributor

Re: Can't transfer money to my bank account

No I've been trying for 2 months now. I really want to close PayPal the customer service is horrible.
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New Community Member

Re: Can't transfer money to my bank account

i'm having the same problem.  I called customer service after 3 days of not being able to transfer, read out the credit card information I have on file to lift my security threshold and they said it didn't match even though I was literally reading it off my paypal ACCOUNT SCREEN and that I would have to call back in 24-48 hours to try and be verified... what a **bleep**ing joke.  

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Contributor

Re: Can't transfer money to my bank account

Me also. Resolved.? How.?
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Contributor

Re: Can't transfer money to my bank account

Did you get it to work.? I’d love to know how. L
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Contributor

Re: Can't transfer money to my bank account

Been Trying for 2 weeks now  to get my money.......same story exactly.

 

They sure didn't have any problem getting their money out.   They got it before Ebay did.   That was 1 month ago.

 

I'm starting to wonder if this company is all a scam.    I finally got a manager and his suggestion was to stop trying to remove the money.

 

Really?   And you guys want to be a Bank?    Is your head office in Venezula?

 

Right now I don't have any confidence I'll get my money out......over 10k.

 

Poor website,   Terrible service,  and possibly crooked.

 

Open playing field for a new Company to shine.     

 

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Contributor

Re: Can't transfer money to my bank account

This is happening to me now. Did you get your money and how?