Can’t touch my money

[Cnm1991]

I am an artist and finally got myself a commission from my cousin. Since I’m just starting off, and have limited supplies, I asked her to send me half the money up front so I can buy the supplies I need to make the art. Now, PayPal will not let me touch the money until I can put in a shipping label, but I can’t ship my art if I can’t make it, and I can’t make it unless I have the money. What do I do? Thankfully this is my cousin and not a non relative customer... this would look really embarrassing... also. I don’t have a bank account to connect to my account either.

[sharpiemarker]

@Cnm1991 

Click "Add Tracking", select an Order Status and ask sender to confirm receipt on their end of the transaction to release the funds.

Going on a tangent: A tip for when you're dealing with proper client, not a cousin, and you want to make like a pro, is to create PayPal invoices and enable "installments" so they can pay a "deposit", then do the "Add Tracking" order status update step above if the payment is on hold.

[Cnm1991]

Thank you! I just tried doing that, but it keeps having technical difficulties. I didn’t know about the invoice feature. Too bad it’s too late to try it that way.