Can’t remove a bank from your PayPal account

CasanovaCrow
Contributor
Contributor

I was told

"Can’t remove a bank from your PayPal account

You cannot remove your bank if there's currently a pending payment, order or authorisation."


but I have checked all my payments, pre-aproved or otherwise and cant find any linked to the old acocunt in question. Also funding sources are listed as other means also. How do I remove the account? I have send an email via the message centre but only got an anutomated response. I also cannot send further emails due to a "quick security check" issue that also needs fixing. Not having much luck with Paypal recently 😕

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1 ACCEPTED SOLUTION

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CasanovaCrow
Contributor
Contributor

matter sorted over live chat.

Got nowhere with in app mails etc

View solution in original post

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9 REPLIES 9
Solved

CasanovaCrow
Contributor
Contributor

matter sorted over live chat.

Got nowhere with in app mails etc

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kiwigerman
Contributor
Contributor

What was the solution?

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CasanovaCrow
Contributor
Contributor
As stated above. Contacting PayPal via live chat
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kiwigerman
Contributor
Contributor

....and what did they do or get u to do?

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CasanovaCrow
Contributor
Contributor
They removed the bank account
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closejan1
New Community Member

Can they reverse charges and pay with different bank. I am being charged NSF fees because the PayPal instant transfer came out of the wrong account 

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closejan1
New Community Member

Are the hours for live chat Eastern , Central or Pacific? They dont specify and I cant seem to get live person

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TalkingT0m
Member
Member

I THOUGHT I had sorted this out over chat... turns out nothing was actually done -they just told me that they had resolved it. 🙄 Months later, I'm still trying to solve this! PayPal is so bad at this that I will be closing my account after this.

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Nao4
Contributor
Contributor

Having same problem here. Followed all PayPal suggestions re changing funding source in payments etc but still get message saying unable to remove,please try later. Really frustrating!

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