Can't choose my paypal balance to pay

[selfmade1]

Hello PayPal community, I hope y'all doing good

Lately, in the last two week, I faced this issue in PayPal, I don't have the choice to select my PayPal balance to pay, I did go to settings>payments>Your preferred way to pay> I only see my two credit cards no choice for selecting PayPal balance as my preferred way to pay, I only see two choices my two credit cards.

Could some help me with this, I'm stuck in this situation called PayPal customer service many time no solutions, I really want to use my PayPal balance.

Thank you

[Candylebron]

This is a tech issue as there is a sustem issue blocking ur account from sendine and need to be lifted call paypal support and they xan help u lift this limitation