Can't add money to my PayPal balance.

pezkey
New Community Member

I'm trying to issue a refund to someone, but I keep getting prompted I don't have enough money in my balance.  I can't add my bank account so I can't see if that is the issue.  I just want to use my debit card to add money to my paypal balance.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @pezkey,

 

Welcome to the PayPal Community! Unfortunately you're not able to add funds from your debit / credit card to your PayPal account balance. If you don't have the funds in your account to fund your refund, you would need to add a bank on file. 

 

Thanks for reaching out!

 

 - Jon K


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