Can't add currencies to my account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've been struggling to get money into my bank account for two weeks now. I received money in GBP and I'm unable to transfer it to my bank account unless I convert it to USD. When I try to transfer, none of my cards/banks show up and the only available currency is GBP. Supposedly there is a place to change the currency under the "Wallet" menu (according to my message with customer service), but the only thing that shows up on that page is my card and bank info. How do I add USD to my account so I can actually use this money???!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey there @rachliest,
Thank you for your post, and welcome to the Community! I'm sorry to hear you have been experiencing these difficulties. It sounds like the transaction may need to be converted to USD before it can be withdrawn. Here's a great Help Center article on How to Transfer your Balance to Another Currency. Generally you would not need to add USD as a currency on a US account, but here's an article with more details on How to Select a Currency for your Primary Balance. Good luck with transferring the balance!
Take care,
- Celeste S.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives