Can't add a debit card on my account but I can add it on another one

scurra
New Community Member

Hello there,

 

I've got a really bad problem.

I've recently got a new debit card so ofc I wanted to add it on my Paypal account. But for some reason Paypal is refusing my debit card.

When I tried to add it on another (family member) account, It worked without a problem.

Does anyone know what would has cause this problem?

 

Thank you!

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@scurra 

 

Don't add a your card to another PayPal account that does not belong to you. Family or not. Security is tight these days.

 

IF you have problem adding a card or bank, always contact PayPal customer service, do not take it upon yourself to add your card to another account, this is how people's accounts get banned and they come here and complain and say they don't know why and no one here knows why because we don't know what people do with their accounts or their financial information:

 

Please contact customer service for further assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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