Can someone help me plss

[Hoanganhto]

Hello, There are some trouble with my Paypal account. I have bought an item on eBay and I have canceled it. Then, the seller has sent me the refund and I have received all the activities history. But my Paypal balance hasn’t changed. It’s still 0 USD till now. Can you give me a solution? Thank you

[kernowlass · Accepted solution]

@Hoanganhto

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.

[Hoanganhto]

@kernowlass Thanks for replying me I have funded the payment to the seller with my visa card. And the refund transaction is marked as completed. But my money hasn’t backed to my card. How long can I receive my money? Thank you

[kernowlass]

@Hoanganhto

Did you actually read the last sentence in my post above?

[Hoanganhto]

I got it. Thank you so much bro

[kernowlass]

@Hoanganhto

I am not a bro !!

[Hoanganhto]

I’m sorry. Thank you so much