Buyer stopped payment after receiving item
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I sold an iPhone 12 with Buy It Now, and the buyer paid immediately; the funds were deposited in my account and I shipped the phone as I stated same day shipping in my listing. Then during the night, (per PayPal) the buyer canceled the payment at their bank and it showed up as "payment refunded" in my PayPal transactions the days after.
I had tracking, took photos, shipped to verified address on their PayPal account, etc.
Now PayPal is saying that they may not be liable because the buyer stopped payment and that is out of their control. Isn't there ANY type of protection against this?
I get endless loops of links, phone numbers, etc. with no help. Am I out over a grand? I would think there is more protection for sellers than a buyer simply canceling a payment.
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