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Buyer received item but did not rate me on ebay

New Community Member

Buyer received item but did not rate me on ebay

When will my funds be released? The buyer hasn't left feedback but I put the tracking information in and it delivered

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Volunteer Advisor

Re: Buyer received item but did not rate me on ebay

@Kn4bfo

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).


Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.