Buyer confirmation

verod74
Contributor
Contributor

PayPal says that they immediately release funds when buyers confirm that they received the item they bought. How does a buyer confirm this?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@verod74

 

https://www.paypal.com/us/smarthelp/article/faq3743


Advice is voluntary.
Kudos / Solution appreciated.
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skmaxwell
New Community Member

 


@kernowlass wrote:

@verod74

 

https://www.paypal.com/us/smarthelp/article/faq3743


Your link does not answer the question. Your link is likely what the first person is asking about. In the linked page, it states "Your buyers will have the option to confirm that they received the item if your transaction is held. They'll also receive the notification email after you upload tracking/print shipping label." The initial question was HOW TO DO THIS, which the page does not address. I have the same question. I sold a product using Paypal reader and it has now been put on hold and I need the funds. How can I have the buyer confirm the sale so the hold can be released?

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