Bank account already linked

JamesRobbo
New Community Member

A while ago i made a paypal account and after a while i forgot the password, i had linked my bank account to it and after coming back to payapl this week i find that i cannot link my bank account because it is linked with my old account, any suggestions?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JamesRobbo

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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