Bank Card Issues

Dee103
New Community Member

Hey everyone, so I'm having problems uploading my card info. Every time I try it says "Sorry I can't confirm its you". What do y'all suggest I do?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Dee103,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues verifying your identity when adding that card. I would suggest reaching out to our Customer Support over the phone for further assistance. That would be the fastest way to resolve this specific concern. 

 

Good luck!

 

 - Jon K


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