Bank Account Info

Kimbo2019
New Community Member

Why is it asking for my account info again and rejecting the request to add account? It’s always been there. Why missing now? I can’t access my funds...

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kimbo2019 

 

Have you had a failed bank transfer or negative balance at all recently?

Only if so paypal sometimes remove the link so you have to use the safer method (to paypal) of a card.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Randy
Moderator
Moderator

@Kimbo2019,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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