Balance

Nerealazzari
Contributor
Contributor

Hey everyone, Can anyone help me with that please? I received by email a payment that was made to me and on my paypal activity is shown as well but the result of my balance is still 0! It’s like I haven’t get any money...I can’t withdrawl them to my bank account. What’s happening?

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2 REPLIES 2

eniemi
Contributor
Contributor

In order to receive funds you need to have confirmed you e-mail address. Do you a confirmed e-mail address? If not you need to go into settings and request for the confirmation e-mail to be sent to you.

It may take a few minutes once you have confirmed your e-mail address for the funds to appear in your transaction history, which you would then need to accept. Same is if you have received a currency you do not have enabled, you will need to manually accept this in transaction history/log.

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Nerealazzari
Contributor
Contributor
I’ve already did both of them!
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