Balance withdraw to wrong card!!

Kaylanl94
New Community Member

Hello, my account is a business account (I no longer own the business)  and was recently put on hold due to making money all the sudden from personal sales.. I guess when it was put back in active status it switched up my primary cards?? For years I've always withdrawn money to my bank debit card.. only after I withdrew my money did I notice in the transactions that it said "withdraw to credit card".. It went to a PREPAID GIFT CARD that I hadn't used in over two years. Clearly I no longer have the card or the card number to even call... I reported it as fraud at first due to the fact I did not even recognize the card number it was sent to.. but i'm just scared they wont get my money back. It's been 48 hours and its still in "pending" status on the with draw. Just curious if anyone else has had this issue??

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