Balance being held for 21 days - not a seller

AnneBernal
New Community Member

Hi Paypal! I am a freelance virtual assistant. I was hired by an Aircon servicing company based in Singapore. My employer advised me to create a PayPal account so I can be paid for my service through this. The problem is, this is the second time that I am being notified that my money is "on hold" and I should wait for 21 days for my money to be available. I am not a seller and I just need this account to receive my salary. Should I really need to wait for 21 days everytime my emplyer send my salary for my funds to be available? Hoping for a positive response for this matter. Thank you!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AnneBernal 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).


Advice is voluntary.
Kudos / Solution appreciated.
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