BLANK PAGE! When i try to add link credit card.

[JackJacky]

Hello Guys.

I have this issue during card linking with pay pal.

When i chose add credit card and go trough button link it. Nothing happend.

Just white blank web page. I also tryed to refresh that link and i got Pay Pal Internal Error.

Anyone had this issue. And is there any possibility to resolve it.

Greetings.

[sharpiemarker]

@JackJacky 

Try clearing browser cache and cookies and restart device. Then try again. Or maybe even trying a different device or browser. Or try adding card via  PayPal app.

[BillyN]

I have this same issue. Clearing cache. Different browsers. Two computers. Always the same blank page as soon as I selected "Debit or Credit Card". Could this be an issue with the site not working right for mac computers?

[BillyN]

Nope. Both on PC and Mac. BUT.... SOLUTION (on both). I went up to the address bar and clicked on it, then hit enter (reload) and IT WORKED!

[philjones1]

i have also the same problem.I don't know what's wrong

[PayPal_Olivia]

Hi @JackJacky and @philjones1,

I'm sorry to hear of the issue you're encountering when you try to add a card. This may happen for a few reasons. In addition to the suggestion made by @sharpiemarker, please take a look at this article for some more troubleshooting steps.

I hope this helps!

Olivia

[Ouachita]

DELETED....

[danci1973]

Hello,

I'd like to add to this topic as this is happening to me right now as I'm trying to add / link a new credit card.

I can see the form for entering the card information for a brief moment, but then the browser is redirected either back to the dashboard or to a blank page (the URL is https://www.paypal.com/myaccount/money/cards/new/manual).

I tried pretty much all of the suggested 'solutions' (cache, cookies, ...), I disabled all add-ons, I tried different browsers (Firefox, Chrome, Palemoon) and even tried it on three different computers and two different operating systems  (2x Windows 10, 1x Linux) - the result is always the same.