BALANCE WONT SHIFT

Alex18100
Contributor
Contributor

I have money in my PayPal balance and it won't let me move it into my current balance. Any help guys?? keep getting an error message

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alex18100

 


Have you withdrawn funds before?
Are you withdrawing to a bank account and not debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in sterling?
Is the bank account in exactly the same name as your paypal account name?






Advice is voluntary.
Kudos / Solution appreciated.
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Alex18100
Contributor
Contributor
Yes the bank account is valid and confirmed. Verified it with online banking. I had a limitation placed on it for 180 days and it’s been removed after contacting PayPal, hence I was able to withdraw money from my primary balance. I don’t think withdrawing money to your debit card is a thing?? The only option is to the Bank account. Yes it’s in the same name. Now my money pool doesn’t let me transfer the money or delete the money pool. It’s just comes up with this error message sign “!” The funds have been cleared for well over a year, and they are in GBP. Honestly so frustrating. Every time I call PayPal they now hung on me. I’ve tried like 30 times to call them.
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