This is incredible ! I tried to transfer $40 to my VISA card 4 days ago. It didn't arrive and checked my PayPal account and it listed the transfer as "Pending". The same valid VISA that I have used for EVER ! I tried to find someone / ANYONE that was actually alive to help me clear this up but after many hours of trying to find a phone number on their website I decided to try that **Bleep** "Messenger" thing where they try to make you think your talking to a real person but you quickly realize it is simply a computer program. So I waited to hear something back only to receive that same canned "pre-recorded" answer that did not apply to what was going on.
Then after a bit of searching I found a phone number which ended up being a real treat. I sat on hold for close to 45 minutes. Then heard the phone ring like it typically does before someone answers and then .... silence for 3 minutes or so and then I was disconnected.
This is literally the worst customer service I have experienced in a Very long time. Definitely the worst I have experienced in a United States based company. At least I think they are based in the US ? Some 3rd world countries do have worse / Non-existent customer service departments but not by much.
Considering that PayPal controls many millions of peoples finances and makes it almost impossible to speak to a real Live person to discuss such serious issues is sickening
