Adding debit card and verify account

Charlottegonzo
New Community Member

Hi, I need to verify my card but don’t have that card anymore. Gives me limited access to my account. However when I try to add my new debit card it won’t let me and an error message comes up. Please help me add my new debit card thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Charlottegonzo


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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