Adding,bank,account

nina-jane
Contributor
Contributor

Hi, I had my bank account linked to my paypal account so i could transfer funds. The confirmation code was sent ages ago but never worked so i just left it until yesterday. Confirmation was requested again so I tried the code again and after 3 attempts the bank account has been removed. I now can not add the account. Please help?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nina-jane

 

You need to request the code and then imput it promptly, if you leave it late OR request another one but use the first then it would come up as incorrect.

You need to ask customer services 'if' they will re-set it for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.



Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nina-jane

 

You need to request the code and then imput it promptly, if you leave it late OR request another one but use the first then it would come up as incorrect.

You need to ask customer services 'if' they will re-set it for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.



Advice is voluntary.
Kudos / Solution appreciated.
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nina-jane
Contributor
Contributor

thank you so much i will call the customer service team to get a new code.

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