Adding a credit card

Prodigyyyy
New Community Member

I closed one of my accounts and created a new one, but i cannot use my credit card info because it was on the old account that i closed. is there anyway to get through with this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Prodigyyyy 

 

You would need to contact customer services and see if they can remove it from your closed account for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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