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Add money to account

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Contributor

Add money to account

I'm trying since August to add money to my account and though the transaction is successful
from my bank, they keep sending back the money to account minus transaction fees instead of
adding to the balance. Does anyone one knows if there's a problem? Normally it takes 7-10 days
to be added but instead they return it. And it isn't the first time I'm doing it and my info and bank
are verified. Does anyone experience the same problem and provide some help?
thanks