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“Add a payment method” pops up every time I log into PayPal using a website to pay

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“Add a payment method” pops up every time I log into PayPal using a website to pay

Hello, Having this issue for a while now. Every time I want to do a payment, I need to add a new bank or card. It doesn’t matter whether I already have a bank or card on my account, it keeps asking me to add a bank or card and tells me that if I enter the data of a bank that is already on file on my account that it’s already on my account. “Please add a bank or card to complete your purchase”
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Re: “Add a payment method” pops up every time I log into PayPal using a website to pay


Hi Lipinoid,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan