Account still on hold
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Hi I’ve used PayPal to sell an item on eBay the buyer has had the item over 2 weeks now is happy with their purchase and left me good feedback I’ve also provided a tracking number as instructed but still my funds are on hold ??
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Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).
Info in this Ebay link below about Ebays hold.
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...
https://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html
If still not released then contact Ebay to find out if they have authorised paypal to release the funds yet.
Advice is voluntary.
Kudos / Solution appreciated.
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