Accidental payment

[AnthonyM3]

I have a problem. I accidentally sent money to the wrong person because I forgot a letter in the name. In the transaction details it says " The recipient of this payment has not verified their account and is located outside the US. " 

I tried to contact the receiver but the person has still not answered. Because the money wont reach the receiver anyway, is there a possibility that I will get my money back? (I sent the money without protection)

Please help me. 

[sharpiemarker]

@AnthonyM3 

Look at the transaction status, does it say Money Sent - Unclaimed or something similar? If there is no cancel button, then the funds will be returned automatically after 30 days. If payment status is Money Sent - Completed, then you may have to open a dispute if you don't receive a response or refund.

If the payment status is Completed, you need to ask the recipient to send you a refund. You’ll find the recipient’s contact information on the Transaction Details page.

From your PayPal app, here’s how to find the recipient's information:

1. Tap See Activity.
2. Tap the payment in question, and scroll down.
3. Tap Contact [recipient] to contact them and ask for a refund.

If after contacting the recipient, you don’t receive a refund, please reach out to us via email:

1. Tap the Settings icon at the top right.
2. Tap Inbox.
3. Tap the blue pencil icon to send us a message (select Disputes and account limitations).

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From your computer, here's how:

1. Click Activity at the top of the page.
2. Click the payment in question.
3. Locate your recipient’s contact information, then contact them and ask for a refund.

If you don’t receive a refund, you can open a dispute with PayPal within the timeframe noted in the transaction details. Here’s how to file a dispute:

1. Go to the Resolution Center.
2. Click Report a Problem.
3. Select the transaction you want to dispute, and then click Continue.
4. Read the information on the screen and click Begin.
5. Follow the instructions to finish opening your dispute.