ATM NUMBER INSTEAD OF ACCOUNT NUMBER

[daruis]

Guys, I just opened a bank account in order to be fully verified in Paypal.

Unfortunately, I incorrectly put the ATM number instead of my Account Number. Now, Paypal asks for Bank Statement for the ATM number I provided. Since I'm just a limited account, I cannot unlink that bank account. 

I tried providing the Bank Statement of my account number but it emails me and says that my account limitation cannot be lifted. 

Now I'm stuck. Please help. Thanks.

[PayPal_Martina]

Hi @daruis,

Thank you for your post and welcome to the Community Forum!

As this is account-specific information and would require a specific review of the account, I would recommend reaching out to our Customer Service. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

I hope this helps!

Martina 
 

[daruis]

Problem solved now. What I did was, even if Paypal asks for the bank statement, I sent the ATM Card photo instead (front and back), together with the bank statement of my Account Number. 

Thanks.