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21 Days and payment still on hold.

ThomasT2004
New Community Member

21 Days and payment still on hold.

The payment was for virtual artwork no shipping required. Today is day 21 and funds still on hold.

Help! Gotta pay bills!

2 REPLIES 2
sharpiemarker
Esteemed Advisor

Re: 21 Days and payment still on hold.

@ThomasT2004 

 

Update the transaction status (click add tracking info link within transaction details) to Completed or Processed and then after 48 hours ask buyer to confirm receipt on their end of the PayPal transaction.


Kudos & Solved are greatly appreciated. 🙂
ThomasT2004
New Community Member

Re: 21 Days and payment still on hold.

Tried to update tracking, but an error on Paypal side.