money on hold in my account

nofun1
New Community Member

 My payment for an item I sold has been on hold for over a week now WHY? I have contacted eBay as instructed and they passed me back to Paypal, have above average seller rating on eBay and have done what I was instructed to do on my Paypal account. Why is PayPal withholding my money without a good reason? money is hard to come by in the current climate I need my TOTALLY LEGIT MONEY releasing ASAP.

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1 REPLY 1

charmanderrr
PayPal Employee
PayPal Employee

Hi @nofun1 

 

 

Im sorry you were not able to access the money right away. There are several reasons why money will be put on hold, please see below article. 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987?app=sea...

Since the transaction is for goods and services, I have found an article that may help.

https://www.paypal.com/uk/smarthelp/article/faq3743

  

 

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe! 

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